vCSA 5.5 Upgrade to 6.0 Migration Failed Failed to download vCenter Server Support Bundle Logs

March 30, 2015March 30, 2015 ~ admin

While attempting to upgrade your vCSA 5.5 to 6.0 you are confronted with this error:

Migration Failed Failed to download vCenter Server Support Bundle Logs

Make sure that your reverse and forward DNS match (not sure why VMware continues to insist on flawless DNS – Tedious!)

The solution to his upgrade error is to:

1. Truncate your databases

Truncate your databases using this command:

/opt/vmware/vpostgres/current/bin/psql -U postgres -t -d VCDB -c “select ‘truncate table ‘ || table_name || ‘ cascade;’ from information_schema.tables where table_name like ‘vpx_hist_stat%’ and table_type = ‘BASE TABLE’ order by 1” | /opt/vmware/vpostgres/current/bin/psql -U postgres -d VCDB

2. Make sure to tick the box to export your performance data

Success:

Reset administrator@vsphere.local password vCSA 5.5

March 29, 2015March 29, 2015 ~ admin

Connect to the vCenter Server Appliance via its console or via SSH.

Run the vdcadmintool service tool:

/usr/lib/vmware-vmdir/bin/vdcadmintool

The console will load:

================================
Please select:
0. exit
1. Test LDAP connectivity
2. Force start replication cycle
3. Reset account password
4. Set log level and mask
5. Set vmdir state
================================

Press #3

When prompted for the Account DN, enter:

cn=administrator,cn=users,dc=vSphere,dc=local

A new password will be displayed.

This