vCSA 5.5 Upgrade to 6.0 Migration Failed Failed to download vCenter Server Support Bundle Logs

While attempting to upgrade your vCSA 5.5 to 6.0 you are confronted with this error:

Migration Failed Failed to download vCenter Server Support Bundle Logs

Make sure that your reverse and forward DNS match (not sure why VMware continues to insist on flawless DNS – Tedious!)

The solution to his upgrade error is to:

1. Truncate your databases

Truncate your databases using this command:

/opt/vmware/vpostgres/current/bin/psql -U postgres -t -d VCDB -c “select ‘truncate table ‘ || table_name || ‘ cascade;’ from information_schema.tables where table_name like ‘vpx_hist_stat%’ and table_type = ‘BASE TABLE’ order by 1” | /opt/vmware/vpostgres/current/bin/psql -U postgres -d VCDB

2. Make sure to tick the box to export your performance data


vCSA 6.0 migration complete
vCSA 6.0 migration complete

Reset administrator@vsphere.local password vCSA 5.5

Connect to the vCenter Server Appliance via its console or via SSH.

Run the vdcadmintool service tool:


The console will load:

Please select:
0. exit
1. Test LDAP connectivity
2. Force start replication cycle
3. Reset account password
4. Set log level and mask
5. Set vmdir state

Press #3

When prompted for the Account DN, enter:


A new password will be displayed.


Add OpenSUSE Repository to VMware Appliances

Use this method to install a working Repo to a VMware Appliance (i.e. VCSA, vSphere Replication, vCloud Usage Meter, etc.)

# cat /etc/SuSE-release
SUSE Linux Enterprise Server 11 (x86_64)

Add the repository for the appropriate version[VERSION]/repo/oss/

# zypper addrepo -f opensuse

Once the Repository is loaded, simply load Yast:

# yast

If you want to install a firewall on your appliance, scroll to Security -> Firewall and follow the prompts.