Dell 2970 – Crashes / Reboots

Error on screen:

HyperTransport error caused a system reset Embedded I/O Bridge Device 2

SEL will show:

Chipset Err: Critical Event Sensor PCI Err (BUS 0 Device 7 Function 0) was asserted

There is a discussion about it here (with no real solution):
http://en.community.dell.com/support-forums/servers/f/946/t/19281276.aspx

I replaced both power supplied with known good units from a Dell 2950. No effect.

My SEL was filled with these errors and, obviously, my server was rebooting frequently.

I noticed NO similarities or triggers. OS did not matter, CPU load did not matter, disk activity did not matter, etc etc.

 

THE SOLUTION THAT FIXED THIS ISSUE WAS A REPLACEMENT MOTHERBOARD FROM DELL.   THE ORIGINAL DESIGN IS CURSED.

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Dell Firmware Upgrade

If you have been searching around for the proper ISOs to use.

These two ISOs are what you need to use.

This is bootable:
cdu_1.5_core_225_A00.iso

After you have burned and booted with the above CD.

Download these three files:

http://ftp.us.dell.com/sysman/OM_6.2.0_SUU_A01.iso.001
http://ftp.us.dell.com/sysman/OM_6.2.0_SUU_A01.iso.002
http://ftp.us.dell.com/sysman/OM_6.2.0_SUU_A01.iso.003

The above files need to be joined:

Windows: copy /b OM* OM_610_SUU_A01.iso
Linux: cat OM* > OM_610_SUU_A01.iso

Burn the resulting ISO file.

Boot from the first DVD and then select Update Firmware. Insert Second CD.

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