vCSA 5.5 Upgrade to 6.0 Migration Failed Failed to download vCenter Server Support Bundle Logs

VMware Virtual Machine Hosting

While attempting to upgrade your vCSA 5.5 to 6.0 you are confronted with this error:

Migration Failed Failed to download vCenter Server Support Bundle Logs

Make sure that your reverse and forward DNS match (not sure why VMware continues to insist on flawless DNS – Tedious!)

The solution to his upgrade error is to:

1. Truncate your databases

Truncate your databases using this command:

/opt/vmware/vpostgres/current/bin/psql -U postgres -t -d VCDB -c “select ‘truncate table ‘ || table_name || ‘ cascade;’ from information_schema.tables where table_name like ‘vpx_hist_stat%’ and table_type = ‘BASE TABLE’ order by 1” | /opt/vmware/vpostgres/current/bin/psql -U postgres -d VCDB

2. Make sure to tick the box to export your performance data

Success:

vCSA 6.0 migration complete

vCSA 6.0 migration complete